Terms and conditions




Under Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, this article specifies the identity of the various parties involved in its implementation and monitoring. 


E-mail: [email protected].


The WWW.ETB-BATIMENT.COM website aims to:

The Company's purpose is, directly or indirectly in France and in all countries:

- The design, publishing, development and operation of websites and mobiles, in all areas of activity, including the online realization of all types of transactions and securities transactions.

- The realization of on-line services, in all fields of activities, allowing in particular to search and to choose a ground, a plan of construction and development, to make a request for estimate, of license of construction, and to realize a bank financing file.

- The design, development, edition, exploitation of software, multimedia applications and, more generally, all developments of a computer and / or multimedia nature, on any medium known or unknown to date and in all fields of application. Activities;

- The conception, the edition, the production, the exploitation, the distribution, the marketing and the diffusion, on any support known or unknown to date, of contents including editorial, graphic, photographic, audio-visual, multimedia or illustrative;

- The purchase and sale of advertising space;

- The activity of collection, processing, exploitation and commercialization of data;

- The negotiation of licenses and more generally any intellectual property right;

- The acquisition, acquisition, exploitation or transfer of all trademarks, processes and patents, and more generally any intellectual property rights relating to these activities;

- The participation of the Company, by any means, directly or indirectly, in all transactions that may be related to its purpose through the creation of new companies, contribution, subscription or purchase of securities or corporate rights, merger or otherwise, creation, acquisition, rental, lease-management of any business or establishment;

- And more generally, all transactions of any kind, whether movable or immovable, commercial, financial or industrial, which may be directly or indirectly related to the corporate object and all similar, related or complementary objects, likely to favor its extension or its development.


For any question or request for information about the site, or any report of illegal content or activities, the user can contact the editor at the following e-mail address: [email protected]


Access and use of the site are subject to acceptance and compliance with these Terms of Use.

The publisher reserves the right to modify, at any time and without notice, the site and the services as well as the present TOS, in particular to adapt to the evolutions of the site by the provision of new functionalities or the deletion or the modification of existing features.

It is therefore advisable for the user to refer before any navigation to the latest version of the Terms, accessible at any time on the site. In case of disagreement with the TOS, no use of the site can be made by the user.


The publisher implements the technical solutions at his disposal to allow access to the site 24 hours a day, 7 days a week. He may nevertheless at any time suspend, limit or interrupt access to the site or to certain pages of the site. The latter to make updates, changes to its content or any other action deemed necessary for the proper functioning of the site.

The connection and the navigation on the site WWW.ETB-BATIMENT.COM are worth unreserved acceptance of these General Conditions of Use, whatever the technical means of access and the terminals used.

These Terms apply, as necessary, any declination or extension of the site on social networks and / or community existing or future.


For the good management of the site, the publisher can at any time:

- suspend, interrupt or limit access to all or part of the site, reserve access to the site, or parts of the site, to a specific category of user;

- Remove any information that could disrupt its operation or that contravenes national or international laws, or the rules of netiquette;

- suspend the site in order to carry out updates.



Access to certain services and in particular to all paid services is conditioned by the user's registration.

The registration and the access to the services of the site are reserved exclusively to the juridical able natural persons, having filled and validated the form of inscription available online on the site WWW.ETB-BATIMENT.COM, as well as these General Conditions of use. 'Use.

When registering, the user agrees to provide accurate, truthful and up-to-date information about his person and his marital status. The user will also have to regularly check the data concerning him in order to preserve its accuracy.

The user must provide a valid e-mail address, on which the site will send a confirmation of his registration to his services. An e-mail address cannot be used multiple times to register for services.

Any communication made by WWW.ETB-BATIMENT.COM and its partners is therefore deemed to have been received and read by the user. The latter therefore undertakes to regularly consult the messages received on this e-mail address and to respond within a reasonable time if necessary.  Only one registration for the services of the site is admitted by natural person.

The user is assigned an identifier allowing him to access a space whose access is reserved for him (hereinafter "Personal Area"), in addition to entering his password.

The username and password can be modified online by the user in his Personal Area. The password is personal and confidential, the user agrees not to communicate it to third parties.

WWW.ETB-BATIMENT.COM reserves in any case the possibility of refusing an application for registration to services in case of non-compliance by the User of the provisions of these Terms of Use.


The regularly registered user may at any time request unsubscription by visiting the dedicated page in his Personal Area. Any unsubscription from the site will be effective after the user has completed the form provided for this purpose, within the following time: 24 hours.


The publisher is only responsible for the content he has edited himself.

The publisher is not responsible:

- In case of problems or technical, computer or compatibility of the site with any hardware or software;

- Direct or indirect, material or immaterial, foreseeable or unforeseeable damage resulting from the use or difficulties of use of the site or its services;

- Intrinsic characteristics of the Internet, particularly those relating to unreliability and lack of security of information circulating there;

- unlawful content or activities using his site without his having been duly informed within the meaning of Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy and Law No. 2004- 801 of 6 August 2004 on the protection of individuals with regard to the processing of personal data.

Furthermore, the site cannot guarantee the accuracy, completeness, and timeliness of the information that is disseminated.

The user is responsible for:

- The protection of his equipment and data;

- The use he makes of the site or its services;

- If it does not respect the letter or the spirit of these Terms.


The site may contain hypertext links to other websites over which 

WWW.ETB-BATIMENT.COM does not exercise control. Despite the prior and regular verifications carried out by the publisher, it declines all responsibility for the content that can be found on these sites.

The publisher authorizes the setting up of hypertext links to any page or document of his site provided that the establishment of these links is not carried out for commercial or advertising purposes.

In addition, the prior information of the publisher of the site is necessary before setting up any hypertext link.

This authorization does not cover sites that disseminate information that is unlawful, violent, controversial, pornographic, xenophobic or that may affect the sensitivity of the greatest number.

Finally, WWW.ETB-BATIMENT.COM reserves the right to remove at any time a hypertext link pointing to its site, if the site considers it not in accordance with its editorial policy.


The site is exempted from declaration to the National Commission Computer et Liberties (CNIL) insofar as it does not collect any data concerning the users.


The site may use "cookies" techniques to process traffic statistics and information, facilitate navigation and improve the service for the convenience of the user, who may oppose the use of cookies. Registration of these "cookies" by configuring its browser software.


The structure of the site but also the texts, graphics, images, photographs, sounds, videos and computer applications that compose it are the property of the publisher and are protected as such by the laws in force under the intellectual property.

Any representation, reproduction, adaptation or partial or total use of the contents, trademarks and services offered by the site, by any means whatsoever, without the prior express written permission of the publisher, is strictly prohibited and would be susceptible to constitute an infringement within the meaning of articles L. 335-2 and following of the Code of the intellectual property. With the exception of items expressly designated as royalty-free on the site.

Access to the site does not constitute recognition of a right and, in general, does not confer any intellectual property rights relating to an element of the site, which remain the exclusive property of the publisher.

It is forbidden for the user to enter data on the site that modifies or is likely to modify its content or appearance.


These Terms of Use are governed by French law. In case of dispute and in the absence of an amicable agreement, the dispute will be brought before the French courts in accordance with the rules of jurisdiction in force.

The WWW.ETB-BATIMENT.COM website wishes you an excellent navigation!



The following provisions are intended to define the general conditions of sale on the website WWW.ETB-BATIMENT.COM

These general conditions of sale (hereinafter "GTC") define the contractual rights and obligations of the seller and his client in the context of a distance selling and electronic sale of goods and products.

The Terms and Conditions govern exclusively the relationship between the seller and the customer.

The GSC express the entirety of the obligations of the parties. The customer is deemed to accept them without reservation, otherwise his order will not be validated.

In case of doubt about one of the conditions of sale, the practices in force in the distance selling sector by companies whose head office is in France and the Consumer Code apply.

The seller reserves the right to change the terms and conditions. The changes will be applicable as soon as they are posted.


Through the site, the seller provides the customer with a catalog or an online store presenting exactly the products sold, without the photographs having a contractual value.

The products are described and presented with the greatest possible accuracy. However, in case of errors or omissions in the presentation, the responsibility of the seller cannot be engaged thereby.

Products are offered within the limits of available stocks.

The prices and taxes related to the sale of the products are specified in the catalog or the online shop.


The seller reserves the right to change prices at any time by posting them online.

Only the current rates indicated at the time of the order will apply, subject to the availability of the products on this date.

Prices are quoted in euros (excluding taxes and all taxes included) and do not include delivery charges, which are charged extra. The delivery costs are indicated before validation of the order by the customer.

The prices take account of the taxes applicable on the day of the order and any change of the rate of these taxes will be automatically passed on the price of the products of the catalog or the on-line shop. If one or more taxes or contributions, including environmental, were to be created or modified, up or down, this change can be reflected in the selling price of products.

The total amount of the order (all taxes included) and shipping costs included, is indicated before final validation of the purchase order.

Payment of the full price must be made when ordering.


The customer has the opportunity to fill out an order form online, by means of an electronic form. By filling out the electronic form, the customer accepts the price and the description of the products.

The customer will have to accept by clicking in the indicated place, the present general conditions of sale, so that his order is validated.

The customer must give a valid e-mail address and delivery address and recognizes by these general conditions of sale that any exchange with the seller may occur through this address.

The customer will also have to choose the method of delivery and validate the method of payment.

The seller reserves the right to block the order of the customer in case of default of payment, wrong address or any other problem on the customer's account until the problem is solved.


This is an order with payment obligation, which means that placing the order involves a payment from the customer.


The customer makes the payment at the time of the final validation of the order by specifying his credit card number.

The customer guarantees the seller that he has the necessary authorizations to use this method of payment and acknowledges that the information given to this effect is proof of his consent to the sale as to the eligibility of sums due under the order.

In case of dispute or fraudulent use of the credit card without physical use of the credit card (use of the credit card number), any person may contest within 70 days from the date of the transaction by transmitting a claim in the following manner, so that the seller bears the costs of the sale and returns the disputed amount:

Any dispute not made in the rules defined above and within the time limits cannot be taken into account and release the seller from any liability.

The seller has put in place a procedure for verifying orders and means of payment intended to reasonably guarantee against any fraudulent use of a means of payment, including by asking the customer for identification data.

In case of refusal of authorization of payment by credit card from the accredited organizations or in case of non-payment, the seller reserves the right to suspend or cancel the order and its delivery 

The seller also reserves the right to refuse an order from a buyer who has not fully paid or a previous order or with whom a payment dispute is pending.


Upon receipt of the validation of the purchase and payment by the customer, the seller sends to the latter, on the email address that he has specified, confirmation of receipt of the purchase order and a copy of the contract to print.

The seller is obliged to send an invoice to the customer upon delivery.

The customer may request the invoice to be sent to another address than the delivery address by sending a request to this effect to the customer service (see contact details below) before delivery.

In case of unavailability of a product, the seller will keep the customer informed by email as soon as possible to cancel the order of this product and refund the price, the rest of the order remains firm and final.

The customer can always assert his right of withdrawal within 14 days from the moment the information concerning the unavailability of the product has been sent to him.

For any question relating to the follow-up of an order, the customer will be able to contact the customer service at the following coordinates:


In accordance with the provisions of Law No. 2000-230 of March 13, 2000, the online supply of the credit card number of the buyer and the final validation of the order are proof of the agreement of the customer, the due are due under the order form, signature and express acceptance of all transactions made.


Communications, orders and payments made between the customer and the seller can be proven through computerized records, stored in the vendor's computer systems in reasonably secure conditions. Purchase orders and invoices are archived on a reliable and durable support considered, in particular, as a means of proof.


All methods of payment made available to the customer are listed on the seller's website. The customer guarantees the seller that he has the necessary authorizations to use the method of payment chosen by him, when placing an order.


The delivery is made only after confirmation of the payment by the bank of the seller.

The products are delivered to the address indicated by the customer on the online form worth order form, the customer must ensure its accuracy.

Any package returned to the seller because of an incorrect or incomplete delivery address will be returned at the customer's expense.

Except in cases of force majeure, the delivery takes place, according to the mode chosen by the customer, within the following deadlines:


In case of late delivery, the seller will inform the customer, who may terminate the contract and ask to be refunded within 14 days from the denunciation.

The total refund of the product and delivery charges, or re-shipment if any, is then made.

This termination of the contract must be addressed as follows:

Any denunciation not made in the rules defined above and within the given deadlines can not be taken into account and will release the seller from any responsibility vis-à-vis the customer.


If at the time of delivery, the original packaging is damaged, torn open, the customer must then check the condition of the products. If they have been damaged, the buyer must refuse the package and note a reserve on the delivery note.

The customer must indicate on the delivery note, and in handwritten form, any anomaly concerning the delivery.

The verification of the products is considered as made when the customer, or a person authorized by him, signed the delivery note.

The customer will, if necessary, inform the seller of his reserves as follows:

Any reservation not made in the rules defined above and within the time limits cannot be taken into account and will release the seller from any responsibility vis-à-vis the customer.

Upon receipt of the complaint, the seller will assign an exchange number of the product (s) concerned (s) and will communicate by email to the customer.


In case of error of delivery and / or non-conformity of the products with respect to the indications appearing on the purchase order, the customer formulates his complaint with the salesman the day of the delivery or at the latest the first working day following the delivery.

The claim may be made as follows:

Any claim not made in the rules defined above and within the time limits cannot be taken into account and release the seller from any liability vis-à-vis the customer.


The product to be exchanged or refunded must be returned to the seller as a whole and in its original packaging, as follows:

Any claim or return not made in the rules defined above and within the time limits can not be taken into account and release the seller from any liability vis-à-vis the customer.

Any product to be exchanged or refunded must be returned to the seller as a whole and in its original packaging. The cost of return are the responsibility of the seller.


The seller is responsible for the conformity of the products to the contract.

The customer can make a claim under the legal guarantee of conformity, in accordance with the provisions of articles L. 211-4 of the Consumer Code, or under the guarantee of defects of articles 1641 and following of the Civil Code.


The customer has a period of 2 years from the delivery of the product to implement the legal guarantee of conformity.

As such, he can choose between the repair or replacement of the property, under the conditions provided for in Article L. 211-9 of the Consumer Code.

The customer is not required to prove the existence of a lack of conformity, within 6 months (24 months from March 18, 2016, except for second-hand goods) following the date of issue product.


The customer, if he implements the warranty of defects provided in articles 1641 and following of the Civil Code, may choose between the resolution of the sale or a reduction of the price, and this in accordance with Article 1644 of the Civil Code.


In case of unavailability of a product ordered, the customer will be informed by email.

The customer will have the possibility of canceling his order and will have the choice between the refund of the sums by him paid within 30 days at the latest of their payment, or the exchange of the product.


The customer can assert his right of withdrawal and return of the product within 14 working days of delivery.

The customer will assert his right of withdrawal by contacting the customer service:

After communicating his decision to withdraw, the customer then has 14 days to return or return the goods.

Any withdrawal or return not made in the rules defined above and within the time limits can not be taken into account and release the seller from any liability vis-à-vis the customer.

The customer may request the exchange or refund of the returned product, without penalty, the cost of return being borne by the seller.

The return or exchange of the product can only be accepted for the products as a whole, intact and in their original condition, in particular with a complete packaging, intact and in a state of sale.

Certain products, because of their intrinsic quality, can not be subject to the right of withdrawal and can not be refunded, including but not limited to products covered by Article L. 121-21-8 of the Consumer Code. to know :

- any customized product

- any product that can not be returned by nature

- any perishable product

- any video product

- any press product

- etc.

The seller shall refund the customer the full amount paid, including delivery charges, within 14 days of the recovery of the goods or the transmission of proof of the shipment of such goods.


The seller will keep in his computer systems and under reasonable conditions of security a proof of the transaction including the purchase order and the invoice.

The seller guarantees his client the protection of his personal data.

The seller has made a declaration to the CNIL under the number

The customer has a right to access, modify and delete the information collected, in particular by contacting the customer service department in the following ways: 


The parties will be exonerated from their obligations, in the event that a circumstance constituting a case of force majeure as defined by article 1218 of the civil code, would prevent their execution. The obligations of the parties will be suspended.

The party who invokes such a circumstance, must notify the other party immediately, on its occurrence and its disappearance.

Are regarded as cases of force majeure all facts or circumstances irresistible and unpredictable, inevitable and which can not be prevented by them, in spite of all the efforts reasonably possible, defined as such by the French jurisprudence and in particular, the blocking of the means of transport or supplies, earthquakes, fires, storms, floods, lightning, and the shutdown of telecommunication networks.

If the case of force majeure has a duration greater than three months, these terms and conditions may be terminated by the injured party.


If one or more stipulations of the present general conditions of sale were to be declared null by the application of the law, a regulation or a final decision of a French jurisdiction, the other stipulations will keep all their force and their range.


The seller is established in France in a stable and sustainable manner to effectively carry out his business, regardless of the location of his head office, as regards a legal entity.

Also, these Terms are subject to the application of French law, excluding the provisions of the Vienna Convention.

In case of dispute or claim, the customer will first contact the seller to obtain an amicable solution.

 Failing an amicable agreement, the customer, if he contracts as a consumer, may initiate proceedings before the court of his choice and if he contracts as a professional, may initiate proceedings in the court of the place of the seat social seller.



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